DZR shoes are warranted to be free from defective materials or faulty manufacturing for six months from confirmed date of purchase. Any products beyond six months will be evaluated on a case by case basis. For further warranty information please contact DZR at 1-415-683-7287. If however you find Toto decided to use your spanking new kicks as his new chew toy, we would be happy to do what we can to repair your shoes at a reasonable rate.
Please return your item to:
DZR SHOES RETURNS
54 Pier Suite 121
San Francisco , CA 94158
Items returned for defect evaluation will be processed in the order they are received. Evaluations can take 1 to 3 weeks. In order for us to properly process your case, we kindly ask that you complete the following steps.
*International warranty we are unable to cover shipping back to you, nor are we able to cover duties on the returning the new item to you.