Order Guidlines

Program Restrictions:

  • All DZR purchases are for personal use only, the discount is not extended to friends and family purchases. Abuse of any kind will not be tolerated.
  • Does not have a cash value
  • The pro discount is for online purchases only; it DOES NOT extend to in store purchases. All in store purchases are at retail prices. Pros will not get their discount at other DZR retailers. Please do not use any DZR retailer locations as a place to check your size and fit.
  • Product is subject to availability, no back orders allowed.
  • Abuse of the program may result in the negation of your pro status with DZR.
  • Applicable shipping charges, processing fees, and/or state tax will be added to your invoice.
  • All orders must be shipped to a US Dealer address. We cannot ship to APO addresses.
  • Please allow 5-7 business days for order processing and 2 weeks for delivery.
  • All orders will be shipped via UPS Ground service. No rush orders allowed. Applicable shipping charges, processing fees, and/or state tax will be added to your invoice.
  • Please wait the full 2 weeks before calling about your order; you will be notified if there are issues with your order.


  • No returns or exchanges on correctly shipped products. For any defective or incorrectly shipped items, all returns must be handled by our DZR customer service department, please call 1-415-683-7287.
  • Pro orders are final sale; you are not allowed to exchange and/or return DZR purchases at any DZR retailers.

Order Rules

  • Orders may not exceed $500.00.
  • Cannot purchase Sale or LTD shoes.
  • No International Sales.
  • Good for one time purchase
  • Product must be shipped to shop address.

News & Updates

Size Chart

DZR Shoe Size Chart

EU Sizes 37 38 39 40 41 42 43 44 45 46 47
US Womens 5.5-6 6.5-7 7.5-8 8.5-9 9.5-10 - - - - - -
US Mens - - 5.5-6 6.5-7 7.5-8 8.5-9 9.5-10 10.5-11 11.5-12 12.5-13 13.5-14
Disclaimer: sizing is not exact. Half sizes, size up.  Any questions on size, please write