Returns or exchanges are permitted, provided the customer purchased the product through our website and it is within 30 days of the original invoice date.
Returns and exchanges are permitted on non-sale items. There will be a $12 restocking fee on all returns for refund. No returns, refunds or exchanges on Sale items.
Shoes must be in the original condition, free of wear and tear and must be thoroughly clean. Dirty shoes will be returned to the customer without evaluation.
Shipping charges are not refundable. All exchanges will be shipped via surface delivery at no charge to the customer.
Once we receive your return, please allow up to 15 business days to complete your refund or exchange.
*International return/exchanges we are unable to cover shipping back to you, nor are we able to cover duties on the returning the new item to you.
Customers are responsible for all return shipping of product back to DZR.