Returns or exchanges are permitted on full-priced items purchased through our website within 30 days of the original invoice date. There will be a $12 restocking fee on all returns for refund. Shoes must be in the original condition, free of wear and tear. Worn or dirty shoes will be returned to the customer. Shipping charges are not refundable.
No returns, refunds or exchanges on Sale items.
Once the transaction is approved by DZR, you will receive an e-mail with instructions on sending the item(s) to us. Upon receipt of your return, please allow up to 7 business days to complete your refund or exchange. All exchanges will be shipped via UPS Ground at no charge to you.
*For International exchanges we are unable to cover the cost of shipping the replacement item back to you, nor are we able to cover duties on the replacement item.
Customers are responsible for all return shipping of product back to DZR.