Thank you again for all your help. I just wanted to update you that I just got a pair of DZR Cove shoes at my local bike shop. Although ordering online didn't work out, your kindness and the overall mission of your brand kept me interested, and I couldn't be happier with these shoes. It was also great to support a local shop that carries your brand. I included a photo as well. I am not even sure that you care to hear about this, but I wanted you to know your team's efforts really did keep a customer loyal and that loyalty will continue.
Thank you again and take good care,
It’s that time of year again! When the biking world gathers to show off what’s new in the world of cycling. Don’t miss out on this once a year opportunity to see what's trending, what’s new, and what will blow your mind! DZR will be there with new looks and new designs. Please come by and say hello and meet the DZR crew. We love the chance to meet our supporters and talk shop. It’s going to be a great week SEE YOU THERE!!
Thank you so much for your speedy response, and also the fast shipping - you put my mind at ease, and the shoes arrived on my doorstep at 6pm this evening. I really appreciate your great customer service, and I'm looking forward to seeing the look on his face when he opens them!